Frequently Asked Questions

What is your minimum order quantity (MOQ)?

MOQs may vary depending on the type of style we manufacture, and the factors that may affect them are listed here. Please keep in mind that MOQs are for production. However, samples can be as low as 1 sample. Listed below are the factors that can change the MOQ.

The complexity of the garment

Fabric type

Stock fabric or custom fabric

Your fabric or our fabric

Total order quantity per style

Delivery time Your order time

However, for most custom cut and sewn styles, the starting order quantity is 200 per style/color. We strive to work with you and will do our best to meet your requirements if possible, please call +86 13700731333 or email us at jeremy@astongarment.com or contact us through our contact page for more information or to answer your questions.

Does Aston have in-stock products and clothing for brand promotion?

Yes.

Using stock clothing for small start-up brands is a very effective way to get a brand off the ground and slowly build your brand by adding some custom tailoring as you grow.

The manufacturing of stock clothing can be easily rebranded to your brand by removing existing labels and adding your branded labels/trims.

We want to work with you to help you develop your brand. Whether you are just starting to develop your branded collection or an existing brand, there are many ways you can benefit from using stock clothing, garments, and accessories if they fit the style you want.

Reduced minimum order requirements (MOQ).

More color options.

Turnaround time is much shorter.

Can I order samples before I order?

Yes, you can order samples prior to ordering. Pre-production samples are produced in exactly the same way as all garments will eventually be mass-produced.

Does Aston produce organic clothing and products?

Yes, we proudly produce and manufacture organic products. Organic clothing is clothing made from materials that are grown in an organic environment.

Organic clothing may consist of cotton, linen, silk, or wool. Manufacturers charge more for organic clothing because the fibers for the garments are sourced from natural farming, grown without the use of chemicals such as fertilizers and pesticides, are 100% natural growing environment, all-natural and pollution-free production from seed to harvest, and because there are no chemical residues in organic cotton, it does not induce allergies, asthma or atopic dermatitis.

Aston organic cotton clothing produced by the characteristics of breathable, sweat-absorbent, and does not generate static electricity, with natural non-polluting and other characteristics, completely free of any toxic and harmful substances to the baby’s body, even if the sensitive skin of the baby can also be used with confidence, very suitable for baby’s soft skin.

Can you offer a fabric selection service?

Of course, we are flexible about this and we can easily provide you with.

What do you specialize in that you do better than other manufacturers?

We are a gold supplier evaluated by Alibaba, and as you can see on Alibaba, our customers get good quality products and very good service from us.

What kind of payment methods do you accept?

We accept payment by PayPal, credit card, debit card, and bank transfer.

What should I do if I want to re-order?

Please contact us directly through email or on our phone number. You can also contact your relationship manager.

What shipping carriers do you use?

We choose EMS, FedEx, UPS, DHL, and other shipping carriers worldwide. We will select the best carrier for specific countries to make sure your package arrives in time.

How do I track my shipment?

After all, shipments are sent out, we will provide you with a logistics order number and tracking website.

What is the duration of order receiving?

Aston gives 15-20 business days timeframe to all clients but it is only a rough standard estimate. Because we go through all the details with the clients during the process, and get their print approvals, stitching approvals and wait time are added. We prefer to satisfy the client by both quality of the apparel and the timeliness of the order process, but this part requires your cooperation. The duration of the order receives also depends on the quantity and process complexity of the order.

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